Director of Operations
What Is
Operations?
Operations are at the core of every business. Everything that happens within a company to keep it running and earning money is collectively referred to as business operations. Business plans often include a section dedicated to operations so that stakeholders understand the system(s), equipment, people, and Standard Operating Procedures (SOP’s) needed to make the organisation function as efficiently as possible.
Operations focus on continuous improvement. By taking a frequent look at how your business is run and challenging yourself with questions about existing systems and processes, you’ll be able to define and optimise what operations means for you and your business.
Every business needs a strong ’Operations Director’ — or someone who oversees all of the operational tasks related to the day-to-day activities and long term strategic objectives of the organisation.
What Does a Director of Operations do?
A Director of Operations oversees all operational business activities of a company to ensure that the company achieves its business objectives efficiently and productively. Depending on the company’s size and its scale, Operations Directors may be in charge of several areas and have multiple responsibilities. They may direct the overall operations strategy and oversee daily operations. Characteristics of Operations Directors: Strategic and critical planning skills, result and goal focused, excellent organisational skills, problem solving and technical skills and excellent interpersonal skills; able to communicate to interact with people across different departments and levels.
An in-depth knowledge of diverse business functions is a key requirement for operations directors as they manage multiple aspects of the company’s operations. They hold roles and responsibilities in various areas that contribute to a company’s operational success. They usually have a strong background in operations principles related to supply chain, stock and inventory, employee management and customer service.
You need a Director of Operations
Sometimes it can be difficult for organisations to have an in-house, full-time Operations Director. It may not be possible due to time, resources, or financial reasons. However, not reviewing or being aware of the implications of poorly implemented systems and procedures can have serious implications to your business.
Logiq Solutions can help with its great outsourced, short to long term option. With 18+ years of time critical operational experience, we can help. From small local businesses to global enterprises, we have experience and are committed to delivering high-quality service.